Arektel Privacy policy

We understand that you are concerned about how information about you is used and shared, and we appreciate your confidence in us to do so carefully and sensibly. This Privacy Notice explains how we collect and process your personal information when you use Arektel websites, products, services, online stores, and applications that link to this Privacy Notice (together "Arektel Services").

1. Controllers of Personal Information

Arektel LTD are data controllers of personal information collected and processed through Arektel Services.

2. What Personal Information About Customers Does Arektel Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

Information you give us:

Any information you provide in relation to Arektel Services is received and stored by us. Section 14 contains examples of what we collect. You can choose not to provide certain information, but you may be unable to use many of our Arektel Services as a result.

Automatic information:

We automatically collect and store certain types of information about your use of Arektel Services, such as your interactions with content and services provided by Arektel Services. We use cookies and other unique identifiers, as do many other websites, and we collect certain types of information when your web browser or device accesses Arektel Services and other content served by or on behalf of Arektel on other websites. Section 14 contains examples of what we collect.

For What Purposes Does Arektel Process Your Personal Information?

We use your personal information to run, provide, and improve the Arektel services we provide to our customers. Among these goals are:

  • We use your personal information to process payments, deliver products and services, and communicate with you about orders, products and services, and promotional offers.
  • We use your personal information to provide functionality, analyze performance, troubleshoot problems, and improve the usability and effectiveness of Arektel Services.
  • We use your personal information to recommend features, products, and services that may be of interest to you, to identify your preferences, and to personalize your Arektel Services experience.
  • We process your images, videos, and other personal information when you use our image and camera services in order to respond to your requests, provide the requested service to you, and improve our Arektel services.
  • We collect and use your personal information to comply with laws in some cases. For example, we collect information about the seller's place of business and bank account information from them for identity verification and other purposes.
  • We use your personal information to communicate with you about Arektel Services through various channels (e.g., by phone, email, chat).
  • We use your personal information to show you interest-based advertisements for features, products, and services that you might be interested in.
  • To protect the security of our customers, Arektel, and others, we process personal information to prevent and detect fraud and abuse.
  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey, or other site feature.
  • The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

What About Cookies and Other Identifiers?

We use cookies and other similar tools to improve your shopping experience, provide our services, understand how customers use our services so we can improve them, and display advertisements. These tools are also used by approved third parties in connection with our ad display. We use cookies to allow our systems to recognize your browser or device and provide Arektel Services to you.

Does Arektel Share Your Personal Information?

Information about our customers is an important part of our business, and we do not sell our customers' personal information to third parties. Arektel only shares customers' personal information as described below and with Arektel Group of Companies, which are Arektel Group controlled subsidiaries that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Transactions involving third parties:

We make third-party services, products, applications, or skills available to you for use on or through Arektel Services. You can, for example, order products from third-party vendors through our stores. We also provide services or sell product lines in collaboration with third-party companies, such as co-branded credit cards. When a third party is involved in your transactions, you will be able to tell, and we will share customer personal information related to those transactions with that third party.

Third party service providers:

To carry out tasks on our behalf, we hire other businesses and people. Examples include delivering mail and emails, processing payments, analyzing data, assisting with marketing, providing search results and links (including sponsored listings and links), transmitting content, determining and managing credit risk, and fulfilling orders for goods and services. These outside service providers have access to the personal data required to carry out their duties, but they are not permitted to use it for other purposes. They also have to process the personal data in a way that is compliant with this Privacy Notice and any applicable data protection laws.

Business transfers:

We might sell or acquire other companies or services as we expand our business. Customer information is typically one of the business assets transferred in such transactions, but it is still governed by any prior Privacy Notices (unless, of course, the customer consents otherwise). Additionally, customer information will undoubtedly be one of the transferred assets in the unlikely event that Arektel Group or a significant portion of its assets are acquired.

Protection of Arektel and others:

We release accounts and other personal information when we believe it is necessary to comply with the law, enforce or apply our Conditions of Use and other agreements, or protect Arektel, our users, or others' rights, property, or safety. This includes exchanging information with other businesses and organizations to combat fraud and reduce credit risk.

Other than as stated above, you will be notified when personal information about you may be shared with third parties, and you will have the option not to share the information.

How Secure is Information About Me?

We design our systems with your security and privacy in mind.

  • We use encryption protocols and software to ensure the security of your personal information during transmission.
  • When it comes to credit card data, we adhere to the Payment Card Industry Data Security Standard (PCI DSS).
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may ask you to verify your identity before we disclose personal information to you.